Shipping Guide
We understand you want to receive TPSY products ASAP. Depending on where you reside, shipment period may be extended.
Please allow 3-10 business days until you receive our products!
Hawaii, Alaska & P.O. Boxes
Orders to Hawaii, Alaska and P.O. Boxes may take longer and may require additional shipping fee due to the nature of the location.
NOTES
Since it proceeds to delivery immediately after payment, if you want to exchange or cancel before delivery, please contact the seller.
Duties and taxes are the responsibility of the recipient and the company is not responsible. In this regard, costs such as shipping fees will be deducted from the refund amount.
Exchange & Return Guide
We, at TPSY, believe you deserve the most bang for your buck. If you receive products from tpsy.com that do not meet your standard of fabulousness, simply return the products with the receipt included within 7 days of purchase. Please kindly note that shipping fees are non-refundable.
Once we receive your products, please allow us some time to determine if they are truly refundable. Some non-refundability characteristics include:
- Used products / Opened products
- TPSY Items that are not purchased at tpsy.com
- Individual products that were originally purchased as a set item.
- Non-genuine products
Once we determine that they are ready to be returned, the deposit will be made using the original method of payment. This process generally takes 7-10 business days.
Please return the desired products to the address below
2100 Pleasant Hill Rd, Suite 380, Duluth, GA, 30096